Monday - Friday 9am to 5pm MST
When you place an order you are entering into a binding, legal agreement and cancellations are generally not permitted.
Orders placed on the website are shipped promptly, and once shipped can not be cancelled. Instead you will need to contact us about a return.
It is not in our best interests to accept the risks involved of selling at a fixed price when market prices are constantly changing, only to have orders cancelled. However, we realize rare situations happen where they may need to be cancelled. Should you elect to cancel your order, you must contact us as soon as possible after placing it.
All cancellations are subject to our market loss policy plus a $5.00 cancellation fee. No future orders may be permitted until these fees are paid in full.
We will pursue all legal remedies in the event that a customer initiates a credit card charge-back after an order is shipped.
Market Loss Policy
When you cancel or return an order we will refund the lower of the price you paid or the current Montana Rarities selling price. If the price has increased from the time you placed the order those gains are the property of Montana Rarities.
If you mail in a personal or business check and it is returned by your bank for any reason (Non-Sufficient Funds, illegible writing, closed account etc) there will be a $25 returned check fee that will have to be paid before your shipment will be released. We do not redeposit bounced checks, so you will have to resubmit payment with the returned check fee, however not with checks drawn on the same account. Money order, Cashier's Check or credit card (with applicable fees added) would be acceptable.
We will pursue all legal remedies, including filing a mail fraud case with the U.S. Postal Inspector, if you do not make Montana Rarities whole.
Pricing Errors, Product Availability and Suspicious Transactions:
Montana Rarities reserves the right to reject an order when the price is incorrect due to computer-related problems, pricing errors or sudden movements in the precious metals market. Orders may be canceled if items are unavailable due to prior sale or inventory error, and in no circumstance will Montana Rarities be liable for any losses that might ensue. Further, we reserve the right to refuse or cancel any order deemed questionable, suspicious or of significant risk to Montana Rarities regardless of payment method and price confirmation.
Montana Rarities takes its responsibilities under the USA Patriot Act very seriously and has an active Anti Money Laundering Program in place.
Montana Rarities makes no warranties or assurances of the appropriateness of any investment for any person, and can not be held liable for any loss of principal as a result of purchase decisions made by others. If you choose to invest in precious metals you assume all responsibility for your decisions and must perform your own research and due diligence to be sure that such investments are right for your circumstances.
Montana Rarities is not selling a regulated product or securities, and offers no guarantees or warranties. Buying anything as an investment could result in losses, and this caveat is especially true with precious metals as market prices can be volatile, and there is a significant spread between Buy and Sell prices.
Montana Rarities or its principals can not be held responsible for any forecast or speculation on the future values of any precious metals, the bond market, US dollar or General Motors stock. Opinions expressed or offered are merely opinions, not expert advice.
Please Contact Us if you have any questions: